Privacy Policy


Cookies or not, this is how we protect your data.

 

Personal data

Personal data is any information that directly or indirectly identifies a natural person. This personal data is only used in the context of the marketing of our products, in strict compliance with the legal provisions of the Swiss Federal Data Protection Act (DPA) for users located in Switzerland, and the European Union's General Data Protection Regulation 2016/679 (GDPR) for users located in Europe.

Responsibility

The person responsible for the processing of personal data is Ôkami.

The data collected

The collection of personal data on the www.okami.swiss domain is possible:

  • When you browse the www.okami.swiss website, we collect connection and browsing data via your IP address.
  • When you enter your information when creating an account (name, first name, telephone number), your data is stored.

This collection of data is necessary and mandatory for the following purposes:

  • Improve your browsing experience
  • Manage your subscription to Ôkami communications
  • Allow you to create your customer account.
  • Register, manage and deliver your orders.
  • To offer you a personalised after-sales service.
Recipients of personal data

In accordance with Article 13.1e of the GDPR, the recipients of your personal data are

  • Ôkami, as data controller.
  • Its service providers and subcontractors, in the context of the processing and delivery of your order.
  • Routing of postal and electronic communications.
Duration of data retention

The duration of data processing is limited to the time during which you use our services.

Entering personal data
  • Your email address is required to receive our electronic communications (information, promotion).
  • You must enter your name, first name, email address and date of birth to create your customer account.
  • The provision of your name, first name, email, address, credit card are necessary for the completion of your order.
  • The provision of your email address is necessary to receive the above communications, and is entirely optional.                       
Data transfer

All Ôkami's subcontractors have provided data protection clauses based on the model established and approved by the European Commission. Ôkami, as the party responsible for processing your personal data, undertakes to take all necessary measures to ensure the security and confidentiality of the personal data transmitted, in compliance with the legal provisions in force.

Links with Third Parties

The Site may contain links, banners, widgets or advertisements to other websites. We are not responsible for these other sites. The collection and use of your information on those sites is governed by the privacy policies posted on those sites (not this Privacy Policy). We encourage you to read the privacy policy of each website you visit after you leave the Site so that you know how your information will be treated by others.

Cookies

Cookies are files that sites send to you and store on your computer or mobile device, and which are sent back to the same sites when you visit again. Sites can store your preferences, such as your language and display settings, so that you do not need to specify them again when you visit another page on the same site or return to the site.

Your rights

You can ask the data controller to access, correct or delete your personal data. You can modify all your personal information in the "My account" area. For any other request concerning the modification or deletion of personal data, contact us by sending your request in writing to Ôkami c/o Borealis Innovation SA, rue Galilée 4, 1401 Yverdon-les-Bains, Switzerland. In order to facilitate the processing of your request, it is necessary to specify your name, first name and your email address. In case of doubt about your identity, Ôkami reserves the right to ask you to prove your identity, by any valid ID. Ôkami undertakes to reply to you within 30 days of receiving your request. Due to the complexity and number of requests, this period may be extended by 30 days.

 

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Secure payments

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delivery
Delivery & return

We deliver free of charge throughout Europe. Right of return 14 days after receipt.

help
Any information?

Contact us by e-mail
contact@okami.swiss.